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Hey everyone 

I’ve been trying to connect Nas.io with Zapier, but I keep running into the same authentication error even after following all the troubleshooting steps.

Here’s a quick summary of what I’ve done so far:

  • Followed all the steps shared by Nas.io Support (pop-ups allowed, cleared cache, tried incognito mode, verified permissions, etc.)

  • Logged in with the same email used to create the Nas.io community

  • Tried connecting from multiple browsers and devices

  • Other Zaps (non–Nas.io) are working fine — so the issue seems isolated to Nas.io

  • Error still says: “Authentication failed: Make sure you click ‘Allow’ or ‘Accept’ on the permission popup.”

  • Nas.io support suggested reaching out to Zapier, as it might be related to their side of the integration

Would appreciate any help or insights from the community or Zapier team on how to fix this connection issue 
 

 

Hi ​@John Steve 

TIP to try: 

 

FYI:

  • Most Zap app integrations are created and managed by the app developer using the Zapier Developer Platform.
  • Zapier owns only a small subset of the ~9k Zap app integrations.
  • If there is an authentication issue, then it may be up to Nas to fix in their Zap app integration.

 

You can try reaching out to Zapier Support via a ticket here: https://zapier.com/app/get-help

 


 

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