Hi everyone, I’m trying to create a workflow by connecting Ceipal, but as soon as I enter my Ceipal creds and API, it shows error “authentication failed: The app returned “You don’t have enough permissions, please contact your administrator.”
I tried sharing the same with Ceipal support but they said it’s error on Zapier’s end, so ask there.
Question
Error Connecting Ceipal account with Zapier
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+14- Zapier Orchestrator & Solution Partner
Hi
Good question.
The returned error is from the Ceipal app.
Unfortunately, there are no help docs for Ceipal’s Zap app.
Try opening a ticket with Zapier Support for further assistance: https://zapier.com/app/get-help
+9- Zapier Staff
Hi there,
I can see you were able to open a ticket with my friends in support, which is perfect! Definitely keep us in the loop with your findings! We’d love to know. 🤗
+9- Architect
Hey
Can you please send me a screenshot of the 'User Information' page for your specific user in Ceipal?
However, they are still waiting on a response from you. Feel free to reply to your open ticket with them, otherwise, if you’ve figured this out, we’d love to know the steps you took to get there!
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