Best answer

Error authenticating Sage Accounting for regions outside the UK

  • 19 February 2023
  • 3 replies

Userlevel 1


I just signed up for a trial of Zapier.

I cannot login to sage accounting software.
I am in South Africa. I have a sage accounting package. When I try to create a zap using sage accounting I am required to give my login details. I am providing the correct login details but it says that the username or password is incorrect.
I think that this is because I selected the wrong region initially. There does not seem to be an option to reselect the region before signing in to my sage account
Please help
Thanks you


Best answer by hypermize 20 February 2023, 05:36

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3 replies

Userlevel 7
Badge +14

Hi @hypermize 

Good question.

Try using a new/different private browser to connect the app to Zapier here:

Help article for using Sage Accounting in Zaps:


Userlevel 1

Hi, Thank you for the reply.

I contacted support as well, apparently my Region is not supported

Using a different browser to choose the region again will not help.  

i will not be able to log into my sage account anyway.

​​​​​​​Thanks again for the advice

Userlevel 7
Badge +9

Ah, I’m sorry to hear that, @hypermize! We appreciate ya swinging back around to keep the community informed though! 

We’ll be sure to email and keep the thread updated if and when we expand the regions supported. 🙂

Thanks again for being apart of the Zapier community! 🧡