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Question

Emails going in to Draft not Sending

  • July 18, 2023
  • 1 reply
  • 534 views

Hi all

 

I have a zap running which watches for new rows of a good sheet and, when it sees one is supposed to send an email using Office 365.  However rather than ‘sending’ the email - it’s simply putting the email into my drafts folder.

I don’t know if this is a zapier issue or an office 365 issues.  I have tried the following:

 

Changing passwords

Deleting the Zap and re-writing it

Writing the Zap using Office 365 and using Outlook (both behave the same way)

 

Any and all thoughts welcome please.  This is getting very frustrating!

 

Thanks

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1 reply

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • July 18, 2023

Hi @CBantoft 

Good question.

Make sure you are using the Zap action: Outlook - Send Email

Please post detailed screenshots with how your Outlook step is configured.