Best answer

Email Parser - Parsing wrong info

I have a parser email thats properly gathering info.

The parser template shows the correct areas and names for fields.

The emails that come through seem to not adhere to the template. Fields are combining data/fields that are below it in the email.

Dont know how to troubleshoot this.

Best answer by jesse

Hey folks! Just wanted to follow up here. We have a help article with a few troubleshooting steps to try if your emails are being parsed incorrectly: https://zapier.com/help/troubleshoot/behavior/emails-are-parsed-incorrectly-in-zapier

If you’ve tried those steps and are still having issues, we’d recommend Troy’s advice for using a more robust parsing solution:

Hi @mwol

Best advice is to use a different email parsing app that’s more robust, such as Mailparser: https://zapier.com/apps/mailparser/integrations

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+14

Hi @mwol

Best advice is to use a different email parsing app that’s more robust, such as Mailparser: https://zapier.com/apps/mailparser/integrations

⚡ Troy Tessalone - AutomationAce.com | Top Zapier Solution Partner | #1 Zapier Community Contributor

+9

Hey folks! Just wanted to follow up here. We have a help article with a few troubleshooting steps to try if your emails are being parsed incorrectly: https://zapier.com/help/troubleshoot/behavior/emails-are-parsed-incorrectly-in-zapier

If you’ve tried those steps and are still having issues, we’d recommend Troy’s advice for using a more robust parsing solution:

Hi @mwol

Best advice is to use a different email parsing app that’s more robust, such as Mailparser: https://zapier.com/apps/mailparser/integrations

2 replies