I have an incredibly simple zap that should send an email every day at a specific time. When I test, the email is sent. But when the time arrives for the email to be sent on its own, nothing happens.
Best answer
Email Automation doesn't work
- Beginner
Best answer by Troy Tessalone
Check the time zone configured on your Zapier account profile.
Check the time zone configured on your Zap.
Check your Zap Runs history for activity: https://zapier.com/app/history/
TIP: It is recommended to use your own email account. (e.g. Gmail, Outlook)
+14- Zapier Orchestrator & Solution Partner
Hi
For us to have more info about what you are referring to, post screenshots showing how your Zap steps are outlined and configured in the CONFIGURE tab while in EDIT mode with the field mappings visible.
- Beginner
Hi
For us to have more info about what you are referring to, post screenshots showing how your Zap steps are outlined and configured in the CONFIGURE tab while in EDIT mode with the field mappings visible.
+14- Zapier Orchestrator & Solution Partner
- Answer
Check the time zone configured on your Zapier account profile.
Check the time zone configured on your Zap.
Check your Zap Runs history for activity: https://zapier.com/app/history/
TIP: It is recommended to use your own email account. (e.g. Gmail, Outlook)
The Zappy Awards are back
We're celebrating the Zapier builders making AI transformation happen. Winners get a published story on zapier.com, a trophy, $5,000 cash, and a feature at ZapConnect. Nominate yourself or a peer by July 24th, 2026.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.