Hi @CGlenn 

The error indicates the email may be invalid format or has been flagged by compliance.

It could be that the email has been flagged previously for compliance in Constant Contact or it could be that Constant Contact sees the .info TLD and treats that as an invalid email address format.

Either way, not much you can do since Constant Contact controls that logic.

HI Troy, unfortunately Constant Contact says that they do not support Zapier issues and that they can’t help me with this. Is there a way to work around this? Or make it so the Zap is not pulling this particular contact. Maybe try a different one or something?

I am also having same issue. Constant contact said Zapier can fix this issue.

Yes, both Zapier and Constant Contact are telling me that the other group will have to fix the issue. Neither one of them will take responsibility for it or give me a way to resolve it.

Hi @meet.savemax 

Make sure to test with a real email address, as your screenshot clearly shows a dummy email address.

@CGlenn 

Have you tried testing with other email addresses?

@Troy Tessalone

I am having the same issue. I have tried multiple emails that I know are valid.

Hi friends,

I did some digging into our notes and regarding the error that you’re getting: 

If the email address otherwise looks legitimate, it was likely flagged by compliance checks in Constant Contact. For example, Constant Contact will throw this error if a given email has signed up to too many accounts.

Since we don't have visibility into the compliance checks, the user should consider contacting an Account Review and Deliverability Specialist at Constant Contact.

Hopefully, this helps.

Nothing has helped so far. Both companies are referring me back to the other. Has anyone figured out this issue?

Hi @CNW,

We sincerely apologize, but the control over email verification will not be on the Zapier side. It will be with Constant Contact. We suggest contacting the Constant Contact support team.