I am trying to get a zap to work that takes users from a from in Learnworlds and adds it to a list in Constant Contact. So far everything is working but the last step gives me an error message that says the email is invalid. It seems like a legit email to me so not really sure what to do here.
+14Hi
The error indicates the email may be invalid format or has been flagged by compliance.
It could be that the email has been flagged previously for compliance in Constant Contact or it could be that Constant Contact sees the .info TLD and treats that as an invalid email address format.
Either way, not much you can do since Constant Contact controls that logic.
HI Troy, unfortunately Constant Contact says that they do not support Zapier issues and that they can’t help me with this. Is there a way to work around this? Or make it so the Zap is not pulling this particular contact. Maybe try a different one or something?
Yes, both Zapier and Constant Contact are telling me that the other group will have to fix the issue. Neither one of them will take responsibility for it or give me a way to resolve it.
+14Hi
Make sure to test with a real email address, as your screenshot clearly shows a dummy email address.
+14Have you tried testing with other email addresses?
+6Hi friends,
I did some digging into our notes and regarding the error that you’re getting:
If the email address otherwise looks legitimate, it was likely flagged by compliance checks in Constant Contact. For example, Constant Contact will throw this error if a given email has signed up to too many accounts.
Since we don't have visibility into the compliance checks, the user should consider contacting an Account Review and Deliverability Specialist at Constant Contact.
Hopefully, this helps.
Nothing has helped so far. Both companies are referring me back to the other. Has anyone figured out this issue?
+6Hi
We sincerely apologize, but the control over email verification will not be on the Zapier side. It will be with Constant Contact. We suggest contacting the Constant Contact support team.
Hi Everyone! We had this same issue but found success using the “Find or Create Contact” step vs the “Create Contact” step. Hope this helps!
+6Hi
Hi there! Thanks for sharing your solution! The "Find or Create Contact" step is a great workaround, especially when dealing with scenarios where the contact might already exist in MailerLite. This ensures you're not creating duplicates and helps streamline the process. This will significantly help our Community members dealing with the same issue.
For anyone else experiencing this issue, if you want to prevent duplicate contacts, the "Find or Create Contact" step checks if the email address already exists. If it does, it will update the existing contact; if not, it will create a new one.
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