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Best answer

Dropbox to YouTube Zap is stuck at "Looking for new files," and no error found.

  • 11 October 2023
  • 9 replies
  • 51 views
V
Userlevel 1
Badge +1

Hi,

I hope you are doing well.

I created a Dropbox to YouTube Zap but it’s not working.

 

There are no errors. When I run my zap manually it just goes to “Looking for new files...” that’s it:

 

 

Nothing happens, History remains empty, and nothing gets upload.

 

 

Here are the details screenshots of my Zap integration:

 

 

 

Please help me to make it work.

 

Thanks & Regards,

  1. Jawad
icon

Best answer by veajawad 12 October 2023, 09:22

View original

9 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @veajawad 

Good question.

Zaps work while turned ON for new data going forward.

Help articles for using Dropbox in Zaps: https://zapier.com/apps/dropbox/help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
V
Userlevel 1
Badge +1

Hi,

 

I hope you are doinf well.

 

Thanks for your response.

 

My Zap is already turned ON for new data going forward.

 

And it’s working perfectly fine for Vimeo but not working for YouTube. 

 

Please help me to make it work.

 

Thanks

Troy Tessalone
Userlevel 7
Badge +14

@veajawad 

Did you check your Zap Runs for activity/issues?

https://zapier.com/app/history/

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
V
Userlevel 1
Badge +1

Yes, And it’s empty.

I am using paid plan.

 

 

What do I do to fix it?

 

When I run a test when I am editing my zap it works for Vimeo but not for youtube. 

 

I have already shared all of my Zap Settings screenshots above.

 

Waiting for your response.

 

Thanks 

Troy Tessalone
Userlevel 7
Badge +14

@veajawad 

Did you review the available help articles for using YouTube in Zaps?

https://zapier.com/apps/youtube/help

 

FYI: You can search Zap apps here: https://zapier.com/apps

NOTE: Each Zap app has a profile page that lists help articles along with the available triggers/actions.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
V
Userlevel 1
Badge +1

Thanks for the links.

I went ahead and read all of these documents and made sure I have followed everything correctly.

I am still facing the same issue. 

Did you find any issue in my screenshots?

Waiting for the help.

Thanks

ken.a
Userlevel 7
Badge +6

Hi there @veajawad,

I’m jumping in to see if I can help!

Are you trying to upload the file in Dropbox using the app’s desktop version? If so, that could be the reason why the Zap is not triggering.

Could you please try uploading the file to the app’s web version to see if the Zap will trigger?

Please keep us posted! 

V
Userlevel 1
Badge +1

Thanks a lor for your response.  It is working now and it was all about metadata keywords error..

ken.a
Userlevel 7
Badge +6

That’s fantastic news @veajawad! Glad to hear that the Zap is now working as expected!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗

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