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Question

Double record for one booking

  • 28 April 2024
  • 3 replies
  • 21 views
T

Hello all

I run a tourguide company in Bruges and I wonder who can help me for my Zapier automation.

I want my guests information in a Zapier table so that I start several automations after my guest has done the booking. The problem is now that Zapier creates two records for one booking and the information is scattered in those two records.

I am running my website with

  • Wordpress
  • JetAppointments / JetEngine

Check printscreen as an example.

 

Who can help me out or who knows a developer that I can pay to fix my issue?

 

Kind regards

Patrick

www.tourinbruges.com

1 Attachment

3 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Tour In Bruges 

For us to have more context about the data in the Zapier Table, we would need to see screenshots with how your Zap steps are outlined and configured in EDIT mode.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
T

Thank you for reaching out to me!

Hereby you can find two screenshots, I hope this already helps a bit? If something else is needed, please tell me, since I did not create the zaps and the table

 

 

Troy Tessalone
Userlevel 7
Badge +14

@Tour In Bruges 

Both Zaps use a Zapier Tables - Create Record step which is why separate records are being created.

 

You would need to use other logic to find/create + update.

https://zapier.com/apps/zapier-tables/integrations#triggers-and-actions

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

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