This post was split from topic:
I am having the exact same issue over here. I have a zap setup to populate a template on DS and whilst the general envelope info is being received by Docusign, the form data is not. This did work smoothly for months but as of some time in April / May - it just stopped. I am now also getting an error message:
While requesting "dev_method" from Docusign we ran into an error: Error fetching form data: USER_NOT_ENVELOPE_OWNER: This user lacks sufficient permissions to access this resource. The user is not the owner of the envelope.
So something clearly isn’t working between Zapier and Docusign. I have had this escalated with DS Support now as Zapier kept insisting that the integration is dealt with solely by them.
At this stage - i will try any suggestion to get this working again!
