Discord server dropdown is empty, cannot configure it.

  • 8 November 2023
  • 5 replies

I’m trying to create a new Zap where if I get a new message in a Discord channel, it will send me an SMS text message. I create a new Zap and when I choose that trigger I get the Discord sign in pop-up. There I authorize it but in the “Select a Server” the dropdown is empty. Is there something I need to do in Discord for my servers to appear?

5 replies

Userlevel 7
Badge +14

Hi @enunz 

Good question.

Have you already reviewed these help articles?

Yes I have, none of those answer my specific question. Do you have a specific link that I missed?

Userlevel 7
Badge +6

Hi there @enunz,

I’m jumping in to see if I can help!

Before we dig deeper, could you please disconnect the Zapier bot from Discord. Like so:

Go to User Settings > Authorized Apps Then hover over Zapier and click on the Deauthorize button that appears:

After that, please also remove the Zapier bot in your server settings. Like so:

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After removing the Zapier bot in Discord. Could you please try connecting a new Discord account in Zapier via an incognito browser?

Please give that a try, and let me know how it goes!

Hello Ken, I don’t have Discord in my connected apps to remove. It seems I’m not able to integrate with it. Do I need any special server permissions to be able to have it alert me when new messages appear in a discord channel?

Userlevel 7
Badge +6

Hi there @enunz,

Here’s how I connected my Discord server to Zapier:

  1. I created a new connection in the Apps page here:
  2. A new pop-up window will show up. Here’s what it looks like:
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  3. After selecting the server and clicking on the “Continue” button, the permissions page will show up:
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Are you seeing the same thing on your end? Please let me know!