Recently, I was helping a client setup an airtable zap.
The zap has worked successfully the last almost 3 years.
Its taking paperform (a form) responses and creating a new record into airtable.
With the recent updates, I cannot seem to populate the information from paperform into airtable.
How do I get the fields to show up to create a new record?
Please advise!
Thanks so much!
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Hi
Good question.
We will need more context in the form of screenshots with how your Zap steps are configured along with specific examples of the fields you are having trouble with, thanks.
Hi
Welcome to the Community!
I suggest loading the most recent sample trigger. To do that, kindly go to the trigger step (Paperform), click Test, click Load More, and select the most recent sample.
Hopefully, this helps!
I have uploaded the screenshots.
Typically, paperform would pull the data down from the “test” down to airtable to create a record.
Perhaps its a glitch, but its not allowing us to “match” paperform data with the airtable “record” we want to create.
As before, this was never a problem
We’d need to see screenshots with how your Zap steps are configured, not just the results of testing each Zap step.
It doesn’t look like you have any fields mapped for the Airtable action step.
Unfortunately, there are no fields to map…. they aren’t populating like they used too.
Try these:
- Reselect the Base
- Reselect the Table
- Click Refresh Fields]
- Check your Airtable Zap app connection: https://zapier.com/app/connections
- Delete and add the Airtable step again.
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