Question

Different outcome with test and publish

  • 5 October 2022
  • 3 replies
  • 28 views

Hi, I facing a problem that the outcome when I publish my Zap its different when I test action even though I use same test email. Do you guys have any idea?


3 replies

Userlevel 7
Badge +8

Hi @Chayapol , 

 

Can you please share some more context? For example what apps are you using, what is the workflow, etc. 

 

screenshots would definitely help :)

Hi @Chayapol , 

 

Can you please share some more context? For example what apps are you using, what is the workflow, etc. 

 

screenshots would definitely help :)

Thank you for your help 

 

 

Basically I’m trying to setup the system that when email come in and Zap will create deal automatically. You will see 2 deals here. Its from same email. but 1 from automation which I published another  from test action it Zap draft which I test every process there. Do you have any idea why it came out differently? Thank you again 

 

** Just noticed that deals name is different. let me check ** 

Userlevel 5
Badge +7

Hi there @Chayapol - I did see the two test deals you have here are different, was that the issue that you were encountering in your Zap? 

 

If not, it’s helpful for us to see a printscreen of the Zap itself to help troubleshoot, but let us know if you were able to find the answer otherwise :) 

 

Thanks!

Rachael

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