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Hello everyone

Just today my zap was working fine (as it has been for like 2 years now). Its last successful run was today at 4:49 pm AST and suddenly at 5:20 pm my zap no longer recognizes the Email Attachment property of the Email Parser by Zapier trigger. The error I get is that the url is not a valid URL. When printing the value of the url I get a long string with the format “hydrate|||….|||hydrate”. Is this change intended? How do I extract/decode the url from this?

Appreciate any help with this.

 

Thanks

Hello there, ​@AeroZap! 👋

Hmm, that’s very strange indeed. How big are the files? If it it was a particularly large file perhaps that caused an issue hydrating data from the file attachment—thinking it might have timed out due to the size? 🤔

We don’t have access to the logs for your Zaps here so I’d really recommend reaching out to our Support team here to have this investigated further. They’ll be able to dig into the logs to see if there’s any additional information captured in the logs that might help to explain what’s causing the issue here.

Keen to ensure this gets sorted so please report back here to let us know how you get on with them—very curious to know what’s causing this! 

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