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Answer

Delay by Zapier step in Zap releasing immediately during manual replay.

  • October 22, 2023
  • 3 replies
  • 161 views
phyat
Forum|alt.badge.img

Hi all,

 

I got an “stopped” step in a zap run, so I manually replayed that run in a hour.

That run had “delayed” steps which was expected to be released after a week of that run.

However, when I relplayed, these delayed steps were run.

I think these delayed steps should not be run even if the zap relplays, but should be run after the delay.

Is this inevitable limitaion?


Any insight would be so appreciated.

Best answer by ken.a

Hi there @phyat,

I did some digging into this, and it seems like this is a bug with the “Delay by Zapier” app where the Delay step releases immediately after replaying Zap run.

Our team is aware of the issue and is working on a fix. I've added your email address as another affected user. That does a few things:

  • Bring this to the attention of the integration developers
  • Help track and prioritize fixes
  • Allows us to notify you via email if/when this is fixed

Unfortunately, I do not have an ETA, but I’ve added you to the list of users affected by this issue so we can let you know as soon as we have any updates.

Hopefully, this helps.

phyat
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • October 22, 2023

Hi @phyat 

Good question.

Zap steps that were already successful in Zap Runs won’t be replayed.

Help: https://help.zapier.com/hc/en-us/articles/8496241726989-Replay-failed-Zap-runs

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
phyat
Forum|alt.badge.img
  • phyatBeginner
  • Author
  • Beginner
  • October 23, 2023

@Troy Tessalone

Thanks for your comments.
I use different term, so it might be confusing.


What I want to know is

are zap steps that are “waiting” status replayed?

 

For example,

  1. When my Zap was triggered at 2023-10-22, the following step (#27) became waiting status.


    This step will be released at 2023-10-29 (a week after the triggered day).
    This zap run had a step (#14) that is stopped status, so I needed to edit this step and replay.
     

  2. I edited #14 step and replayed the zap run at 2023-10-22.
    I expected the “stopped” step (#14) was replayed, and above “waiting” step (#27) won’t be replayed, because #27 will be released after a week, not the time I replayed.

    However, #27 is replayed…

 

Thanks in advance.

phyat

phyat
ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • Answer
  • October 23, 2023

Hi there @phyat,

I did some digging into this, and it seems like this is a bug with the “Delay by Zapier” app where the Delay step releases immediately after replaying Zap run.

Our team is aware of the issue and is working on a fix. I've added your email address as another affected user. That does a few things:

  • Bring this to the attention of the integration developers
  • Help track and prioritize fixes
  • Allows us to notify you via email if/when this is fixed

Unfortunately, I do not have an ETA, but I’ve added you to the list of users affected by this issue so we can let you know as soon as we have any updates.

Hopefully, this helps.

phyat
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