Best answer

Delay by Zapier is sending email instantly rather than waiting until delay date

  • 4 December 2021
  • 1 reply

  • Anonymous
  • 0 replies


I am trying to create a Zap that sends out multiple reminders for invoices which are Overdue in my Xero account. 

My idea was to create a trigger for New Sales Invoice using the Xero app.  Then I would use the Delay Until function to schedule when the reminders are sent. 


I have loaded the delay until dates into a comma separated list using formatter:



I have then created a loop to loop through the dates:



Within the loop I have created the delay until action:



Within the loop I then create the MailerSend action:


This post has been edited by a moderator to remove sensitive information. Please remember to obfuscate any personally identifiable information prior to posting as this is a public forum. 

When this Zap is run, it sends the same email to the test email address 3 times.  There is no delay applied.  I have received all 3 emails today and no emails have been delayed.


Any idea whats gone wrong here?




Best answer by Troy Tessalone 4 December 2021, 23:23

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Userlevel 7
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Hi @BradE 

Date looks like July 12, 2021 (YYYY-MM-DD) and the handle past setting of 0 is to always continue.