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Data not passing from Bubble.io to Donordock in Zapier


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Hello!

I’m working on my first zap, which is intended to connect my Bubble.io application to my Donordock account.  The Zap is triggered by a form submission in Bubble.io, which sends over basic user information to create a new donor contact in Donordock.  

In testing, I’ve been able to successfully grab all contacts that I’ve sent over from Bubble.io and render the data.

The fields appear to map over in the configuration of the action step.  And upon testing, a new contact is created in Donordock with the expected details.

Once the zap is published and triggered, the data still appears to come over from Bubble.io just fine.

However, the data doesn’t appear to pass onto the action step, and ultimately - a blank contact is created in Donordock.

This is my first attempt at a Zap and I feel like I’m overlooking something obvious.  Any help is appreciated!

Best answer by jfhoppingBest answer by jfhopping

Sebastian from support was able to help me resolve the issue, which resulted from the field names in my sample data being different than the field names coming through during live Zap runs.


The fix was to use custom pills in my configuration.  He shared this article which helped tremendously.

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  • Author
  • New
  • 1 reply
  • Answer
  • February 3, 2025

Sebastian from support was able to help me resolve the issue, which resulted from the field names in my sample data being different than the field names coming through during live Zap runs.


The fix was to use custom pills in my configuration.  He shared this article which helped tremendously.


JammerS
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  • Zapier Staff
  • 2131 replies
  • February 4, 2025

Wow! Thank you for sharing the resolution that got the Zap running. This will significantly help our Community members to have as a reference for the same issue.