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When using Constant Contact Feedback Block in email I wanted to integrate the email open data to Google Worksheets using Zapier.  When setting up in Zapier the 'response' data value does not show up on the data dropdown to integrate into the Google Worksheet.

Since the ‘response’ data is available on Constant Contact to export I am confused as to why it would not show on the data value dropdown.

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.

Hi ​@JAWis,

 

Welcome to the Community.

Suppose you're trying to integrate Constant Contact email open data into Google Sheets using Zapier, but are not seeing the expected 'response' data. In that case, it may be due to trigger setup issues, API limitations, or integration settings. Ensure you've selected the right trigger, tested it for available fields, and verified your Constant Contact connection. If the data still doesn't appear, consult the documentation or contact Zapier Support. You can export the data from Constant Contact manually and import it into Google Sheets as a backup.

This will help you get closer to resolving the issue. If you have any more questions or need further assistance, please feel free to ask. We're here to help.

Hey ​@JAWis 👋

Were you able to get this sorted? If not, can you share a screenshot showing an example of the response value (in Constant Contact) that’s missing? Be sure to blur/remove any personal info like names, emails, addresses etc. from the screenshot first (you can use a tool like Zappy for that).

I checked the API Documentation for Constant Contact and it doesn’t look like there’s a “response” field included with their Get an Email Opens Report endpoint:

52a643a15d466c903ddf148cee6b4d25.png

So it could be that an additional action is needed to obtain the response value 🤔 but would need to know exactly where that “response” is stored to be able to advise on that.

Also, in your screenshot it looks as though the Create Spreadsheet action would create a spreadsheet each time an email is opened, with the column names set as the values passed from the Constant Contact trigger. Is that the intention here, or were you wanting a new row to be added to an existing spreadsheet instead? If it’s the latter, I’d suggest using the Create Spreadsheet Row (Google Sheets) action instead.

Looking forward to hearing from you! 🙂

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