CustomGPT App Error: "Something is broken. Please let us know what you were doing when this error occurred"

  • 30 August 2023
  • 3 replies

When feeding a prompt to CustomGPT through Zapier, I am met with the same error that something is broken. When testing out my chatbot on CustomGPT’s website, everything works fine. It has been like this for two days now. Any help is appreciated. Thanks.

3 replies

Userlevel 7
Badge +14

Hi @TheCraftySlayer 

Good question.

To help us have more context, please post screenshots with how each Zap step is configured along with the encountered error.

Hello Troy,


I have attached my configured Zaps as well as the encountered error.

Configured Zaps
Encountered Error


Userlevel 7
Badge +14


Looks like there might be some leading whitespace that should be removed for the prompt field.


Otherwise, we would need to see screenshots with how your Zap step is configured in the Zap Edit mode.


If the error persists, then you can try reaching out to CustomGPT Support, as they created and own their Zap app integration.