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I have a very long email thread with customer support on a very simple matter - the support person assigned to my case does not understand my very detailed description saying the same thing over and over - it has been exhausting to try to communicate and keep answering the same question and now he has dropped the ball completely over the last two days - how can I get decent customer service? I called the number listed in Google for Zapier xxx-xxx-xxxx but the outgoing message only gives an email address that is not managed according to the canned reply I received.
How do I get my issue escalated to the next level? I am losing money because of my broken zap for almost 2 months of an email thread with no resolution in sight and it is a very simple matter - some email contacts get zapped to my newsletter contacts, but not others.
