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We recently switched to Ruzuku Pro. I’ve tested the Ruzuku connection and it’s working. However, when trying to set up a zap, the courses field is not populating with any of my Ruzuku courses.

 

What do I do to resolve this?

 

 

Hey ​@svatantrainstitute,

Here is a helpful article when the dropdown menu is empty- https://help.zapier.com/hc/en-us/articles/8496199710477-Dropdown-menu-in-Zap-field-is-empty-or-missing-items

You can try some of these troubleshooting fixes-

  • Try reconnecting the app connection.
  • Reload the dropdown menu.
  • Make sure it has sufficient permissions.
  • Manually enter the Course Name or Id to see if it fetches the correct data.

If these doesn’t fix it the post the Data In and Data Out screenshots for us to have more context as well as screenshots from Ruzuku. Hope it helps!

Hi there ​@svatantrainstitute 👋 Did that guide and the troubleshooting suggestions from Sparsh help you to get things sorted?

Let us know how it went. Happy to lend a hand if you’re still stuck at all! 🙂

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