When I run an UPDATE CONSTANT CONTACT Zap, I get this error: The app returned "Invalid ID. Acceptable formats are positive longs or UUIDs".
What could be the problem?
When I run an UPDATE CONSTANT CONTACT Zap, I get this error: The app returned "Invalid ID. Acceptable formats are positive longs or UUIDs".
What could be the problem?
Hi
Good question.
Seems like you may have the wrong variable mapped for the expected ID value.
Please post screenshots with how your Zap step is configured in order for us to have more context, thanks.
Are you able to run an update zap to Constant Contact?
CC expects the internal Contact ID from Constant Contact not the email address (as you are currently passing), which you be understood by the 123 value next to the Contact field label.
Try adding a CC Find Contact (by email) step first then map the returned CC Contact ID to the CC Update Contact step.
Thanks.
Perhaps this is why…
Constant Contact requires your account to have the Account Manager
role in order to be able to add or edit Contacts via their API.
Learn more here by looking at the Constant Contact help guide for this setting.
Didn’t work
Please post full detailed screenshots in order for us to have proper context about how your Zap step is configured, thanks.
It is not, but it is another list on the same CC account.
What I have noticed is, if you have contact in another list, and you are still importing to a new list, it says contact already exist.
Probably best to open a ticket with Zapier Support for further assistance: https://zapier.com/app/get-help
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