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Question

Constant Contact (1.11.0) step was safely halted error.

  • 18 March 2024
  • 7 replies
  • 17 views
B

Hi. I get errors often when trying to create a Zap that will send new registrants of an Eventbrite event to a Constant Contact list. It often tells me it can’t create that contact because it already exists. Is there a way to add an existing contact to the CC list? Thx!

7 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @bayoyong 

In order to give us full context, post screenshots with how your steps are outlined and configured along with any encountered error.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
B

Hey, thx much. Here are screenshots. 

 

Troy Tessalone
Userlevel 7
Badge +14

@bayoyong 

Try changing the Zap steps logic to this:

  1. Trigger: Eventbrite - New Attendee Registered
  2. Action: Constant Contact - Find/Create Contact
  3. Action: Filter
    1. Check if an existing Contact was found
  4. Action: Constant Contact - Update Contact

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
B

Thx! Trying that. I get stuck on the action step Find or Create Contact. It’s asking for an email (required field). What do I do here? Sorry, I’m not a coder ha.

 

Troy Tessalone
Userlevel 7
Badge +14

@bayoyong 

Map the email variable from step 1.

Help article to reference for configuring action steps: https://zapier.com/help/create/basics/set-up-your-zap-action

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
B

I think this is above my pay grade. There are too many choices, and I don’t know what to put in each box. I just want to sync my Eventbrite list with my CC list. 

Troy Tessalone
Userlevel 7
Badge +14

@bayoyong 

If you need help, consider hiring a Certified Zapier Expert: https://zapier.com/experts

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

Reply


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