Skip to main content
Question

Connection with WordPress does not work

  • February 19, 2025
  • 3 replies
  • 13 views

I can't connect to WordPress.

I have installed and activated the ZAPIER plugin in WordPress

I have created a user in WordPress (called zapier) with administrator permissions

I have tried to connect to WordPress by entering the username (it doesn't connect) and entering the email (it doesn't connect either)

The website I want to connect to is publicly active and has an SSL certificate

In WordPress I don't have any of the plugins that zapier says installed that can potentially cause errors.

The permalink structure in WordPress is correct.

I have read the information at https://zapier.com/help/doc/common-problems-wordpress#403-forbidden-error and everything is correct.

Any suggestions?

Thanks

Did this topic help you find an answer to your question?

3 replies

Forum|alt.badge.img+5

Zapier relies on the WordPress REST API to connect to your site. Ensure the REST API is enabled and accessible:

  • Visit https://yourwebsite.com/wp-json/ in your browser.

  • If you see a JSON response, the REST API is working.

  • If you see an error (e.g., 403 Forbidden), there may be a server or plugin issue blocking access.
     

Even if you don’t have the plugins listed in Zapier’s documentation, other security plugins or server-level firewalls might block access to the REST API:

  • Temporarily disable all plugins except the Zapier plugin and test the connection.

  • Check your server’s firewall or security settings (e.g., ModSecurity, Cloudflare) to ensure they aren’t blocking requests to wp-json.

Enable debugging in WordPress to identify any errors:

  • Add the following lines to your wp-config.php file:

    php

    define('WP_DEBUG', true);define('WP_DEBUG_LOG', true);define('WP_DEBUG_DISPLAY', false);
  • Check the wp-content/debug.log file for any errors related to the REST API or authentication.
     

Try this out and let me know if you find out the issue


  • Author
  • New
  • 1 reply
  • February 20, 2025

I have already managed to connect WordPress with ZAPIER

My hosting provider has modified a block that was in the modsecurity module


JammerS
Forum|alt.badge.img+6
  • Zapier Staff
  • 2374 replies
  • February 24, 2025

Hi ​@Pavlof,
 
We just wanted to see how everything is going with your Zap. Feel free to reach out if you need further assistance with your Zap. We're glad to address any concerns and assist you.
 
We're looking forward to your response.