Connection between Hotmart and Kommo not working even everthing is OK

  • 22 January 2024
  • 5 replies

Hello, I did an integration between Hotmart and Kommo. When someone buys something at Hotmart it should sent to Kommo the information as lead. The problem is, when I tested the webhook it worked, but when I sell something for real at Hotmart, Zapier doesn’t detect and don’t send it to Kommo. What I’m doing wrong here?


Attached more informations


5 replies

Userlevel 7
Badge +14

Hi @João Ribeiro 

The attachments did not upload.


Hello Troy,


I’ll try again, please follow below:


Userlevel 7
Badge +14

Hi @João Ribeiro 

Please post detailed screenshots with how each Zap step is configured.

Hello Troy, follow below your request:


Userlevel 7
Badge +14

@João Ribeiro 

If the Zap trigger is not firing, you may want to try reaching out to Hotmart Support for help troubleshooting.


Possible workaround…

Zap trigger: Webhook - Catch Hook

This will generate a unique webhook url to configure in Hotmart.