About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Question

Connecting to my Volusion store

  • 19 January 2024
  • 9 replies
  • 40 views
L

I’m trying to connect my volusions store i get this.

We hit an error adding your new account

authentication failed: The app returned "invalid_grant".

  1. Make sure you click "Allow" or "Accept" on the permission popup
  2. Double check your Account has the correct permissions
  3. Check out our help docs for more information

9 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Lewt 

Try this tip:

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
L

I’ve tried that. Cleared cookies and all. Still nothing 

ken.a
Userlevel 7
Badge +6

Hi there @Lewt,

I’m jumping in to see if I can help!

At this time the Volusion integration on Zapier only supports v2 of the Volusion API. You can find out whether you're on v1 or v2 of their API as follows: 

  • v1 The URL to the admin dashboard will be {store_url}/admin/dashboard.asp.
  • v2 The URL to the admin dashboard will be https://admin.volusion.com/.

Can you confirm which URL your admin dashboard matches?

Please keep us posted!

L

I'm on V2 I've tried both my log-ins and nothing. Still the same issue 

L

Ive tried both, user names and passwords. when i did the admin.voluisons will not work

ken.a
Userlevel 7
Badge +6

Hi @Lewt,

To confirm, could you please send a screenshot of your Admin dashboard URL? I’m not seeing any reports regarding the “invalid_grant” error in your Volusion notes.

Thanks!

L

 

L

V2 is not available from Voluison no more

ken.a
Userlevel 7
Badge +6

Thanks for the screenshot @Lewt! I really appreciate it.

It looks like you’re using the V1 version of the Volusion API which is not supported by Zapier.

I’d recommend reaching out to Volusion support and checking if your account can use the V2 of the Volusion API.

 

Reply


Terms & Conditions