Hi @adeWoodrup
Help links for using the apps in Zaps:
FEEDBACK
The error message in the image indicates that the app you’re trying to connect (likely a database or app that connects through SQL) requires static IP addresses for authentication, but the connection attempt was made using a non-static (dynamic) IP address.
Explanation of the Error:
authentication failed: AppVersions using SQL Zero require static-ip pool types
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"AppVersions using SQL Zero" refers to a particular setup or version of an app integration (likely in Zapier or another platform) that connects to SQL databases.
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"require static-ip pool types" means that in order to connect securely, your request must come from a known, fixed IP address—not from a random or dynamic IP.
Why This Happens:
SQL servers often restrict access to trusted IP addresses for security reasons.
If your app or integration (e.g., Zapier) doesn’t use a static IP, the connection attempt is blocked by the database server's firewall or authentication system.
How to Fix It:
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Upgrade to Static IPs:
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Whitelist the IP:
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Once you're using a static IP, add it to your SQL server's IP whitelist (typically in your DB provider or hosting control panel like AWS, Azure, Google Cloud, etc.).
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Use a VPN or Tunnel (optional workaround):