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Best answer

Connecting Odoo, getting an error: authentication failed with certain parameters.

  • 22 April 2022
  • 9 replies
  • 265 views
M

Hi

When I connect my odoo account on zapier I get the "authentication failed” error. How can I connect my odoo online account connected to zapier?

 

Marc

icon

Best answer by christina.d 29 April 2022, 03:05

View original
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

9 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @marc99 

Good question.

Have you checked these?

 

About the Odoo CRM Integration

  • Admin/owner permissions: Only works with instances that are hosted at odoo.com and will not work for self-hosted instances.
    For self-hosted instances, use the OpenERP integration.
⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
M

Hi Troy

Yes I did and I got the screenshoted error right after I click “Yes, Continue” on the 2nd stpe of this article.

Thanks for your message!

Troy Tessalone
Userlevel 7
Badge +14

@marc99 

If you still need help you can open a ticket with Zapier Support: https://zapier.com/app/get-help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
christina.d
Userlevel 7
Badge +9

Hi there @marc99! Thank you for reaching out.


I wanted to loop back and keep the thread updated with some of the findings ya’ll were able to come up with in your support ticket. I hope you don’t mind!


It does appear you’re experiencing a known bug with the Odoo app. 😔 As my teammates mentioned, you were added to the list of affected users. While we don’t have an ETA for a fix, this will ensure you’re emailed once there is one. We’ll also be sure to keep this thread updated as well! 

Thanks again for flagging this! 

N

Hey, we have unfortunately the same error, and the connection to Odoo is very important for our workflow.

Are there any news about this issue? or is there something like a workaround? 

 

Or does someone know another solution instead of Zapier, which is working with Odoo?


Thanks for your help in advance! 
Nicolas

Danvers
Userlevel 7
Badge +12

Hi @nicolasfischer, thanks for checking in on this. I’m afraid we don’t have any updates on our side, hopefully someone will be able to help you with a workaround 🤞🏻

N

Hello

 

Is there any update for this case? 

Normally I’m very happy with Zapier, but I don’t know how to proceed in this case.  

 

Greetings,

Nicolas

O
Userlevel 1

Buenas,

 

Lamentablemente nosotros también tenemos el mismo error, no podemos conectar con Odoo CRM los leads que llegan automáticamente. ¿Alguna actualización?

 

Gracias 😓

E

Hi, this is also affecting us. Is there any resolution? Can you please add us to any coms surrounding this.

 

Thanks

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