Cognito Forms Pulling phone number from a recent form submission instead of the new one

  • 7 April 2023
  • 1 reply

ive done all the steps but for some reason its attempting to pull the phone number from an old form on my account and text that and its not pulling the new number from the form when the customer fills it out. do i have a misunderstanding of how this works or just have it set up wrong?

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1 reply

Userlevel 7
Badge +14

Hi @mobile mechanic 

Good question.

In order for us to have context, please post detailed screenshots with how your Zap steps are configured and outline a specific examples for us to follow, thanks.