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Clio New Matter Trigger stopped working


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Hello, We have zaps that triggers after a matter created on clio. I’m pretty sure that clio trigger should’ve triggered instantly but the zap has been delayed for almost 4 hours now. We also have other zap with “new clio note created” as a trigger and it seems that they’re working fine.

Best answer by ArsieBest answer by Arsie

you may close this ticket, Resolved by reconnecting the Clio app > Turning off and on the zaps related to Clio integration.

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3 replies

Brem
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  • Zapier Staff
  • 404 replies
  • March 29, 2023

Hi @Arsie 

I'm sorry you’re having trouble with your Zap.

There can be some factors why the Zap has been delayed. It can be on the app’s end, not just with Zapier.

A possible solution is to turn the Zap off and then turn it back on again after a minute to refresh the Zap.

Keep us posted!


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  • Author
  • 16 replies
  • Answer
  • March 30, 2023

you may close this ticket, Resolved by reconnecting the Clio app > Turning off and on the zaps related to Clio integration.


christina.d
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  • Zapier Staff
  • 2653 replies
  • March 31, 2023

Yay! Thanks for swinging back around to let us know! Glad to hear it worked out. 🎉