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Clickup Subtask set to "false" but still sending slack message when clickup subtask is completed.

  • 2 November 2023
  • 4 replies
  • 25 views

Userlevel 1

I want to inform clients that their deliverables are ready with a message in their slack channel send only when the parent task is marked “complete”. It works for main tasks but it’s also doing it for subtasks which the client is not interested in. Subtasks are marked “false” in the zapier action dropdown so they shouldn’t be sending correct? Not sure the issue. 

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Best answer by Troy Tessalone 2 November 2023, 22:32

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Userlevel 7
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Hi @MXGC 

Good question.

You may want to add a Filter as Step 2 to filter out Subtasks.

If you suspect there is an issue with the trigger behavior, you can try opening a ticket with Zapier Support: https://zapier.com/app/get-help

 

Userlevel 1

@Troy Tessalone Thank you! I’ll try filters I had not known about them. And yeah I’ve sent a message to support also. Thank you.

Userlevel 1

@Troy Tessalone Worked perfectly. Very easy to filter out tags and only allow the right tasks through. Thanks again.

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