“This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.”
I created zap to send my leads from social media ads platforms to Clickup CRM , and it works well , but from time to time I get issue for 1 or 2 leads .
I changed the format of the phone number field to text to avoid this problem, but it still exists.
Can someone help me my issue ?
“This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.”
Hi there
Welcome to the Community! 
You might need to add a Formatter step to format the phone number. You can learn more about that here: https://help.zapier.com/hc/en-us/articles/8496288404877-Modify-number-formats-in-Zaps
Hopefully, this helps.
this is what I actually did , but it doesn't work either .
Hi
I’m so sorry for the late reply.
Could you please send a screenshot of the Formatter step so that I can see the if the setup is correct?
I'll be keeping an eye out for your response!
hello
thank you for your reply , I contacted support and the problem was solved.
thank you !
i have the same promblem how to solve this please
Hi
It looks like you have an open ticket with our Support Team regarding this issue. I recommend continuing the conversation with them via email since they have the correct tools to look closer at the logs and the Zap.
I appreciate your patience and understanding.
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