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Answer

ChatGPT error: The app returned Couldn't log in with the plugin.

  • November 3, 2023
  • 9 replies
  • 232 views
A

I'm trying to install the Zapier plugin on ChatGPT, but I get the following error: "Couldn't log in with plugin."

I tried using two different ChatGPT Plus accounts, but the same error occurs, I believe it is something from the Zapier plugin.

Can someone help me please?

Best answer by Troy Tessalone

Hi @AnimoCreative 

Good question.

Have you tried using a new/different private browser?

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

9 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • Answer
  • November 3, 2023

Hi @AnimoCreative 

Good question.

Have you tried using a new/different private browser?

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
ken.a
A
  • AnimoCreativeBeginner
  • Author
  • Beginner
  • November 3, 2023

@Troy Tessalone 

Opening in an incognito tab seems to have resolved the issue.
Gratitude!

ken.a
ken.a
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  • ken.aZapier Staff
  • Zapier Staff
  • November 6, 2023

That’s great news @AnimoCreative!

Also, thank to Troy for lending a hand here.

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗

T
  • tongwei
  • New
  • November 13, 2023

Hi @AnimoCreative 

Good question.

Have you tried using a new/different private browser?

I have the same problem and i tried this but it didn’t work. Could you help me pls?

SamB
Community Manager
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  • SamBCommunity Manager
  • Community Manager
  • November 17, 2023

Hi @tongwei! 👋

Hmm, it may be that you’re running into a slightly different issue then if using a different browser/private browsing window didn’t resolve things for you.

In which case I’d recommend reaching out to the team managing the Zapier ChatGPT plugin via the form here: https://ai-feedback.zapier.app/contact-nla. They’ll be able to take a closer look to identify what the cause is and how best to resolve it.

Eager to ensure you’re all set so please do keep us updated on how you get on with them! 🙂

M

Changing from Microsoft Edge to Google Chrome solved the problem for me. 

ken.a
ken.a
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  • ken.aZapier Staff
  • Zapier Staff
  • March 18, 2024

That’s awesome @marcelo.luz! Thanks for sharing your solution to the issue here. This will be helpful to our Community members! 🎉

Happy Zapping! ⚡️

K
  • Kathlyn
  • New
  • March 20, 2024

Can you explain the potential causes behind the occurrence of the "Couldn't log in with the plugin" error in ChatGPT?

ken.a
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  • ken.aZapier Staff
  • Zapier Staff
  • March 21, 2024

Hi @Kathlyn,

It could be a number of things, but most common here is the caching issue of the browser.

Also, I found this Community thread from OpenAI that solves this kind of issue: https://community.openai.com/t/error-couldnt-log-in-with-plugin/386433

Hopefully, this helps!

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