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Question

Chatbot on mobile shows “Unable to load Chatbot” error

  • February 23, 2026
  • 1 reply
  • 2 views
M

Anyone else having an issue with the Chatbot not loading on a mobile? https://s10dental.co.uk/test/ It works on the desktop version? 

 

 

1 reply

SamB
Community Manager
Forum|alt.badge.img+11
  • SamBCommunity Manager
  • Community Manager
  • February 24, 2026

Hey there ​@mamberton 👋

That screenshot appears to have been taken using a mobile emulator rather than an actual mobile device. If you try viewing it on a mobile, does it load correctly or does it still show that “Unable to load Chatbot” error?

Keep us posted on how you get on, want to make sure this gets sorted!

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