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Question

Chatbot just keeps on dissapearing from Zapier Interfaces

  • 15 January 2024
  • 4 replies
  • 44 views
D

I have made a Chatbot in Zapier, which is working fine, and there is a clear option to use and embed the chatbot in Zapier Interfaces and that works… for 10 seconds and then it immediatly dissapears again… Saying “no chatbot selected”. When I go and look at the configuration in intefaces, indeed my chatbot is not selected (altough I did selected it) anymore and one way or another it has created a new, additional chatbot as well…

I tought I’d give it a try and just select that new chatbot and configure it again, but it just repeats the process...saying “No Chat  Bot Selected” in Zapier interfaces after 5 to 10 seconds or so… and what do you know it creates a new, empty additional chatbot every time… leaving me with 5 empty chatbots, which are trash and the one I created, which is working, but can’t keep it selected in Zapier interfaces...

This is becoming very frustrating as we are a paying Zapier interfaces customer AND we are willing to pay for the chatbots as well but then they need to work in Interfaces as marketed… 

Am I doing something wrong or is this just buggy? 

4 replies

D

It also says “2 out of 10” chatbots used and I only have one...

D

I think it is related to my account not having enough rights or something, my colleague was able to select the chatbot and now it stays put...

D

Oh wait, nope, it is an old chatbot that was in Zapier interfaces… which isn’t migrated to chatbots… Hence it says I have two, whilst I only actually have one.

Please fix this issue, this is blocking our business

ken.a
Userlevel 7
Badge +6

Hi there @DeanBodart,

Welcome to the Community! 🎉

I’m so sorry for the issues your facing with Interfaces. Interfaces is still on beta, we have a dedicated Support Team for Interfaces that can help you with your issue.

You can reach our Interfaces team here: https://eap.zapier.app/interfaces

I appreciate your patience and understanding.

Reply


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