Hi All,
I have a Zap which creates a new row in a DB when an Opportunity in Capsule CRM is added or moved to a particular stream.
My trouble is that in some cases it doesn’t trigger and Im struggling to find out why. I have ensured all required fields are completed, but no trigger.
I have checked and rechecked the logs and its not failing, its just not appearing in the logs, however for some reason it does find the record if I do a test in the ZAP.
Anybody had a similar issue and resolved?
TIA
Hi
Capsule status page: https://status.capsulecrm.com
Zap trigger being used is instant.
Help article from Capsule for their Zap app integration: https://capsulecrm.com/support/integrations/zapier-integration/
If you suspect an issue, try contacting Capsule Support for help with their Zap app integration.
Hi
We just wanted to see how everything is going with your Zap. Did Troy's recommendation get the job done? Feel free to reach out if you need further assistance with your Zap. We're glad to address any concerns and assist you.
We're looking forward to your response.
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