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Question

cant load social media platforms

  • 13 November 2023
  • 3 replies
  • 38 views

hi there im new and trying to connect social media platforms (Facebook, linked in and insta. im gett ing this code come and and stopping me

 

Failed to update Zap: Authentication not found for steps: (214454582, InstagramBasicCLIAPI@1.0.4) Please try reconnecting these.

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3 replies

Userlevel 7
Badge +14

Hi @damoofar 

Good question.

For us to have more context, please post screenshots with how your Zap step is configured along with the encountered error.

Userlevel 1

As an example this is me clicking on connect instagram 

Userlevel 7
Badge +14

@damoofar 

Make sure you are using an updated browser.

Try using a new/different private browser.

This may be a temp issue that resolves itself in due time.