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Question

Cannot turn on a Zap with Zoho Books integration

  • February 13, 2024
  • 2 replies
  • 40 views
A

I created a very easy zap with only 2 steps.

 

  1. On new Sales Invoices (Zoho books)
  1. Send a message

I published the zap and I tried to turn it on, but it is turned off again inmediately.

The zap has no errors.

All app connections are ok.

 

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • February 13, 2024

Hi @Alessandra 

Check your Zap > Details > Change History for clues.

Get your Zap ID from the browser URL.

It will be the first string of numbers in the browser URL.

Then replace the XXX with the Zap ID to view.

https://zapier.com/app/zap/XXX/activity

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • May 20, 2024

Hi @Alessandra,

Welcome to the Community! 🎉

I just came across your post here and wanted to check in here to see how you’re getting on. Are you still running into this issue? If so, according to Zoho Book's Plan Comparison, you must be in a Premium plan or above to use webhooks.
 

 
(Click here to view larger)

Hopefully, this helps.

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