Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

My google account is Google Workspace account our company have.

I want to set my google account in Google Calender trigger “When add new event”,

but my colleague’s account is displayed and I cannot select my own account.

 

Has anyone solved this problem??

Hi there @RH0306,

Could you please try logging in your Google Calendar account using an incognito browser? Because sometimes Zapier will try to auto-connect to an app if you're also logged into that App on your browser now.

More on that here: https://zapier.com/help/manage/app-accounts/connect-your-app-accounts-to-zapier#connect-multiple-accounts-with-a-single-app-to-zapier

Kindly give it a try and let me know how it goes? I'll keep an eye out for your response!

I’m not the original poster, but I’m having the same issue. Per your suggestion, I just opened Google Calendar from an incognito window and I’m having the same experience as before -- it’s showing as logged into a colleague’s Google calendar instead of mine. Any other ideas?

Hi @LearL,

Could you please verify if there are existing connections in your Apps page? If any, kindly delete them. There's also a possibility this issue might be due to browser cache. Could you please clear your browser's cache and cookies? You can do this by following these steps if you’re using Google Chrome browser: https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop ​

Once done, please connect your Google Calendar account again.

Hopefully, this helps!

Hello @ken.a 

 

I deleted any existing connections and tried creating a new one in a new browser (Safari instead of Chrome). I experienced the same result.

Laura

Thanks for giving my suggestion a try @LearL.

Unfortunately, I have exhausted my resources regarding this issue. I’d recommend reaching out to our Support Team since they have the correct tools to look closer at the Zap and its logs.

You can reach our Support Team here: https://zapier.com/app/get-help

I appreciate your patience and understanding.

Reply


Terms & Conditions