Question

Cannot fetch the data from another trigger when using dropdown menu

  • 22 February 2024
  • 1 reply
  • 14 views

I have 2 triggers, one for returning the list of customers, and one for do another action

In the trigger 2, I have a field in dropdown format, using the trigger 1 to provide options.

But the problem is, the dropdown menu show “No options are available.”, no matter how many type of format I try

Here is the data I return in the first trigger

[
{
"id": "customer.id",
"customers": [
"Customer 1",
"Customer 2",
"Customer 3",
"Customer 4",
"Customer 5"
]
}
]

Can someone tell me the right data format to use?


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1 reply

Userlevel 2
Badge +2

Hi @manh.nguyenviet.glinteco,

I would advise that you reach out to our Developer Support team via the contact form so that they can look at the integration and see what could be wrong as that (looking at the integration set up) would be needed to resolve this.

All the best,