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Best answer

Cannot connect to files in Google "Shared Drives"

  • June 19, 2020
  • 33 replies
  • 1001 views

Dear Zap Team,

I’m trying to append text in a Google Doc with information from Monday.com Pulses. The Zap works just fine for Docs in “My Drive” but not for Docs in my company “Shared drives”. 

I followed instruction from another post (https://community.zapier.com/ask-the-community-3/new-google-drive-zap-can-t-find-shared-drives-1067) and plugged in the folder ID into the Customize Text. Again, this works for “My Drive” but not “Shared drives”.

Are there specific setting I need to adjust on the Shared drive to allow Zapier to access the files?

Thank you,

Adrian

 

Best answer by SamB

Hey folks, 

Just popping by with a quick update to announce that the feature request has been implemented! 😁🎉

The new Shared with Me option can be selected from Folder fields - as long as the Drive field is either left empty unselected or has My Google Drive selected:
c77dc04151ebc66114ba6fe17fcd3ec1.png

With Shared with Me selected you can then access folders and subfolders that are in your Shared with Me area on Google Drive. 

We hope you’re able to make use of this new feature soon. If you experience any issues with it please do reach out in the Community to let us know. In the meantime, happy Zapping! ⚡

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

33 replies

steph.n
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  • Builder
  • June 26, 2020

Hi @ajensen - Thanks for writing to us today! While this feature isn’t currently available, please rest assured that we have added you to our feature request wish list. You’ll hear from us as soon as we have an update to share. Thank you!


When do you expect this feature to be available?  I keep looking for alternatives but haven’t found much luck, there are a bunch of discussions online with people looking for this feature. 


steph.n
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  • Builder
  • September 29, 2020

@Tilting Point - That’s a great question. Prioritization is largely dependent on the number of customers affected. By adding your vote, I was able to add some weight to the issue!  If there are other users who are seeking the same solution, pointing them to this topic and having them chime in to have their vote added will get additional attention to the demand.

I'm sorry I don't have a more definitive answer here. Thank you for your patience and we will send you an email if there are any updates!
 


  • Beginner
  • November 2, 2020

I would like to add my vote to this feature request also. We have a need to create and upload a Google Doc to a Shared Drive with our university as opposed to a personal folder. This article: 

 claims that is can be done but it does not appear to work for us either. Please let me know if this is on the list of improvements!

Thanks.


Liz_Roberts
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  • Zapier Staff
  • November 9, 2020

Hi @Dana S - thanks for reaching out! I have added you as an interested user in this feature so that if/when it becomes a reality you will be notified!


PLEASE ADD MY VOTE FOR THIS @Liz_Roberts THIS IS SOO FRUSTRATING. COMPLETELY DESTROYS SHARED DRIVES FOR ZAPIER. 


Liz_Roberts
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  • Zapier Staff
  • November 11, 2020

@OliverAccess2020 I am so sorry this is causing frustration on your end. I have added your vote and you will be notified via email of any updates!


  • Beginner
  • January 10, 2021

Plus one please. It’s so strange that I can create a doc from a template, find the doc etc inside shared drives, but can’t append text. 

has anyone found workarounds?


Liz_Roberts
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  • Zapier Staff
  • January 11, 2021

@amanda.s - I have added you to this feature request and you will receive any updates via email!


  • New
  • February 15, 2021

Would much like this feature - plus one!

Any news on the progress would be much appreciated.


nicksimard
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  • Zapier Staff
  • February 17, 2021

Hi @tweaker!

I’ve added you to the feature request so you can receive an email notification when it’s been implemented. I’m afraid I don’t have an ETA at this time.


Please add my vote.. sooo frustrating to lose all the zap functionality. I bet zapier is losing users by the day over this. Thanks


Liz_Roberts
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  • Zapier Staff
  • March 4, 2021

@flashmcintosh - I know that must be frustrating! I have added your vote to this request and you will receive any updates from our team via email. 


  • New
  • March 30, 2021

I assume that this has not be updated. If that is true please add my vote to this


Danvers
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  • Zapier Staff
  • March 31, 2021

Hi @richemery

We don’t have any news on this update and I’ve added you to the feature request. Thank you!


  • New
  • July 14, 2021

Please add my vote. Shared drives seem to be here to stay and it feels like Zapier should get on this. 


Danvers
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  • Zapier Staff
  • July 15, 2021

Hi @jrbrandon, thanks for your message and sharing your thoughts. I’ve added you as an interested user on the request. 


  • New
  • July 16, 2021

Adding my vote to resolve the shared drive issueas well. This could be a dealbreaker for some of our users and clients. @Danvers 


nicksimard
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  • Zapier Staff
  • July 19, 2021

Hi @SPEAKEASY!

I've gone ahead and added your vote for that feature. We'll let you know via email when that's been implemented.


  • New
  • September 6, 2021

I noticed today that Shared drives are supported for Sheets integration (add a row to a spreadsheet) but not yet for Created Doc from Template - Folder for new Document.) That makes it seem like shared drive support is possible. Please consider this an upvote for Shared drive support for Google Doc creation from template.

Thanks!


SamB
Community Manager
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  • Community Manager
  • September 6, 2021

Hi and welcome to the Community, @Warren! :)

I’ve added your vote for this feature request. No ETA on when support for shared drives will added but we will be sure to email you as soon as it is!


Is this feature still not available? I find this strange because there seems to be no problem with connected a google spreadsheet from a shared drive - this is specific to appending google docs?

 

if so, then i’d like to upvote this too. 


  • New
  • November 2, 2022

Any updates on this? The fact that we can’t append text to a document on a shared Google drive means we can’t automate our processes in the way we would like and may force us into using a different product. It’s a feature we need ASAP.


JammerS
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  • Zapier Staff
  • November 3, 2022

Hi @jason.lay.AM, @First Rank 

 

I’ve added all your votes for this feature request and we’ll update via email once available. No ETA as of the moment. Thanks!


  • Beginner
  • November 7, 2022

Please add my vote to this thread, and numerous other threads going back 2 years. The Google Drive app and the Google Sheets app both support Shared Drives. The Google Doc app does not and it is a killer. Please fix this soon, it has been a long time since Shared Drives were added as a feature, they should be supported.