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Best answer

Can't save edited action step in Zap it just reverts to old version.

  • 19 October 2023
  • 11 replies
  • 64 views
N
Userlevel 1

zap has error, so need to edit an action step but can’t save it, when reload zap it’s back to old version

icon

Best answer by Troy Tessalone 20 October 2023, 00:32

View original
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

11 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @nzer1 

Good question.

We would need to see screenshots with how your Zap steps are configured along with the error.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
N
Userlevel 1

I just want to learn the technique. Of saving a version. So I attach a screenshot of an example. I want to make the words in the box “When you shop”

1 Attachment
Troy Tessalone
Userlevel 7
Badge +14

@nzer1 

Help articles about Zap Versions: https://help.zapier.com/hc/en-us/articles/9693520498445-Create-Zap-versions

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
N
Userlevel 1

thanks troy...says

To create a new Zap version:

  1. Click Edit in the top menu.
  2. Edit your Zap.
  3. When you’re done, click Publish in the top menu to publish the new version of your Zap.

when I do 2. all good but the Publish button is unavailable

Troy Tessalone
Userlevel 7
Badge +14

@nzer1 

The Publish button at the top right will be enabled if there are edits to push live.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
N
Userlevel 1

Screenshotted the sequence I go thro And doesn't work for me. Dunno why?

4 Attachments
Troy Tessalone
Userlevel 7
Badge +14

@nzer1 

I’m still unclear about what your issue is.

In the screenshots it shows v6 as ON, then updates, then v7 as ON

 

You can see Zap versions on the left rail.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
N
Userlevel 1

okidoki,

  1. in this zap there is lots of code and text. but to learn I want to change “To shop” to “When you shop” 2nd line in body 
  2. click EDIT and turn OFF
  3. made the edit 
  4. click PUBLISH  and it reverts to old version 
Troy Tessalone
Userlevel 7
Badge +14

@nzer1 

You don’t have to turn a Zap OFF to edit it.

Have you tried using a new/different browser to edit the Zap?

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
N
Userlevel 1

tried another which was not better. Now this is how I go…

  1. click blue edit zap button
  2. click white “send email...” step
  3. scroll down zap to this place
  4. click blue edit zap button
  5. click blue replace button
  6. returns with the old version
3 Attachments
SamB
Rank
Userlevel 7
Badge +11

Hi @nzer1! 👋

Just wanted to pop by here to make sure you’re all set now. Were you able to get the latest version correctly published in the end? Let us know if you still need any help with this!

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