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Can't post photo from Instagram to Facebook Group


I’ve tried all variations available and I can’t get the image to show up in the Facebook Group post - just the text. Advice?

Best answer by jesseBest answer by jesse

Hey @vof0r3e3! It looks like you were able to reach out to our support team who responded with:

Upon checking, this is currently an ongoing issue with Facebook Groups app integration. I've gone ahead and added you to the bug report as an affected user to add more weight to it.
 
While I can't provide an ETA for when this issue might be resolved, we will reach out to you via email once it is.
 
I wish I had better news for you here, but does that help clarify things a bit? Please let us know if there's anything else you have questions on!

In the meantime, if we have any updates to share, we’ll be doing so in the main thread we have for this issue, here:

 

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7 replies

Troy Tessalone
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Hi @vof0r3e3 

Good question.

For clarity and context, please post detailed screenshots with how your Zap steps are configured, thanks.


  • 0 replies
  • February 1, 2023

Also tried putting in the permalink instead. Also tried putting URLs in the message instead, which resulted in this…

 

 


  • 0 replies
  • February 1, 2023

My previous post didn’t go through here. Let me try again...


  • 0 replies
  • February 1, 2023

Well, the images won’t load, so here is a link to them all together…

 

See images of Zap and results


Troy Tessalone
Forum|alt.badge.img+14

@vof0r3e3 

Probably best to open a ticket with Zapier Support for further assistance troubleshooting this issue: https://zapier.com/app/get-help


  • 0 replies
  • February 1, 2023

ok thanks!


jesse
Forum|alt.badge.img+9
  • Architect
  • 1348 replies
  • Answer
  • February 2, 2023

Hey @vof0r3e3! It looks like you were able to reach out to our support team who responded with:

Upon checking, this is currently an ongoing issue with Facebook Groups app integration. I've gone ahead and added you to the bug report as an affected user to add more weight to it.
 
While I can't provide an ETA for when this issue might be resolved, we will reach out to you via email once it is.
 
I wish I had better news for you here, but does that help clarify things a bit? Please let us know if there's anything else you have questions on!

In the meantime, if we have any updates to share, we’ll be doing so in the main thread we have for this issue, here: