About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

Can't link Outlook account to a Zap

  • 18 January 2023
  • 5 replies
  • 109 views
A
Badge

Hi! I can’t link an Outlook business account to a Create an event in Calendar Zap. Only happens to me with this contact email, while I was able to connect the others with the same domain without problems. I hope you can help me. Thanks a lot. 

 

 

 

icon

Best answer by alphaco 26 January 2023, 19:59

View original
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

5 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @alphaco 

Good question.

 

Does Microsoft Outlook need any special plan pricing?

You would need to either have an Office 365 subscription, a Microsoft live.com account with Outlook or individual purchase of Microsoft Exchange Online subscriptions.

 

The error message indicates you may need to contact your admin.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
A
Badge

Hey Troy, thanks for your reply! But I was able to connect other accounts with the same domain. Perhaps it is a particular setting that I should check?

 

jesse
Userlevel 7
Badge +9

Hey @alphaco just stepping in for Troy here! It’s a bit tough to say why this is happening. 🤔 Were you able to connect with your admin to see if they have any ideas on why some accounts were able to be connected vs. others? I would suggest contacting our support team but they’re likely going to recommend the same - checking with your admin as our logs may not give us any more information than you’re seeing. 

If from there, your admin is unsure of why this is happening either, I would then try contacting our support team to see if they have any additional advice for you: https://zapier.com/app/get-help 

9 times out of 10, this ends up being a permission setting on the admin side. Keep us posted! 🤞

A
Badge

Thank you both. I was able to solve it!

rachael.silvano
Userlevel 5
Badge +7

Thanks @alphaco for letting us know! If you’re inclined, we’d love to hear what worked in case other folks come across a similar issue. Feel free to update us at any time! 

-Rachael

Terms & Conditions