Can't find any Telegram Chat ID

Hi ​@tom_tms,

If you're having trouble setting up Agents in Zapier, check your Telegram chat ID by messaging @get_id_bot. If the option to add a manual value is grayed out, it could be due to permission restrictions, browser issues (try clearing cache or using a different browser), or a potential bug in Zapier's interface. If the problem persists, contacting Zapier support is recommended.

I hope this helps. If you're still experiencing issues, please let me know, and I'll do my best to assist you further.

I have the same issue. 

Telegram configuration doesn’t find any chat IDs. It works in Zaps when I provide the value through Custom as described above. But here comes the but, Agents do not have the option to provide Custom value, and there the IDs are also not found. When trying to provide the manual value in Agent configuration, the option to add is grayed out.

So I can create Zaps, but I can’t create Agents :( 

Sorry we missed your reply here previously, @Searcherr! 

It’s been a while so I expect that you’ve already resolved this but if not, it looks like the channel username you’ve entered there contains a @ symbol at the start of it which might be why it’s not able to find it. 

If you remove the “@” symbol when searching for the chat ID in the Chat ID field is that able to load the options?

If that doesn’t work perhaps you could try manually selecting the Chat ID by choosing the Custom option and entering the Chat ID directly into the field:


If that doesn’t work, I’d suggest reaching out to our Support team to investigate whether it’s a bug of some kind. You can get in contact with them here: https://zapier.com/app/get-help

Hope that helps. If you were since able to find a different solution please let us know. Keen to ensure you’re all set here! 🙂

I'm encountering a similar problem. I've attempted to resolve it by sending messages to the Telegram channel using both a POST HTTP request and the python-telegram-bot library. However, regrettably, neither of these approaches have proven successful.

If anyone has any suggestions or ideas, I would greatly appreciate your input. Please feel free to share them. Thank you!

That’s great news @Joseraeiro! So pleased you were able to find solution. 🎉

Sounds like you’re all squared away for now. If you have any other questions, please do reach out in the Community. We’re always happy to help! 😁

@Joseraeiro 

Sorry, but I’ve never heard of or used BotFather before.

Hello @Troy Tessalone 

And how can I send the message in the channel using BotFather, do you know?

Hi @Joseraeiro 

Good question.

Help article: https://help.zapier.com/hc/en-us/articles/16700016131085-How-to-get-started-with-Telegram-on-Zapier#about-app-s-app