Hi ​@cyrenadawn 

An option to try is to add this Zap action as step 2: Bullhorn - Find Candidate

See if searching by the Candidate ID from Zap step 1 returns the Email.

If not, then you may have to try reaching out to Bullhorn Support for help with their app and Zap app integration.

Hi ​@Troy Tessalone , thank you for the help!

I tried adding the Find Candidate step but I’m getting an error with the ID field.

Do you have any suggestions?

(I’m not sure why Bull Horn is adding the 70227 after the ID.)

​@cyrenadawn 

The reason for the error is because you have the Fields to Lookup set to “Email 1”, but it should be the Candidate ID.

See the screenshot.

For the Candidate ID field, the mapped variable from step 1 has a key name of “ID” and a key value of “70227”.

Hi ​@cyrenadawn,
 
We just wanted to see how everything is going with your Zap. Did Troy's recommendation get the job done? Feel free to reach out if you need further assistance with your Zap. We're glad to address any concerns and assist you.
 
We're looking forward to your response.

Hi ​@Troy Tessalone 

Thank you! I changed the Fields to Lookup to “ID” and left everything else blank. Is that the correct way to complete Step 2/Configure?

I tested it and got this error “The app returned "Repeated field 'id' at position 4.". I’m lost on how to get this to work. 

​@JammerS Still trying to figure it out! Any help is appreciated, thank you !

​@cyrenadawn 

You need to set the Candidate ID field. (screenshots)

Hi ​@Troy Tessalone  Thank you! I tried that and got the same error “The app returned "Repeated field 'id' at position 4."

​@cyrenadawn 

For us to have updated context, post these screenshots:

• how your Zap step is currently configured
• the encountered error from the Zap step

Hi ​@Troy Tessalone 

Below is the set up for Zap 1 and 2. 
 

ZAP 1 Set up: new Candidate in Bullhorn CRM - Fields to Lookup set to Email 1 and ID (Is this correct?)
 

ZAP 2 Setup: Find Candidate - Candidate ID set and Fields to Lookup set to ID (Is this correct?)
 

ZAP 2 Error Message - Failed to find a candidate in Bullhorn CRM The app returned "Repeated field 'id' at position 4.".

​​​​​​​

​@cyrenadawn 

Hmm...that may be a bug/issue with how the Bullhorn Zap step is configured on the backend.

You can try opening a ticket with Zapier Support: https://zapier.com/app/get-help

Workarounds would involve using the Bullhorn API: https://bullhorn.github.io/rest-api-docs/

Zap action: Bullhorn - API Request

Hi ​@cyrenadawn 

Looks like the Support team have added you to a bug report for the issue of New Candidate and Updated Candidate triggers only returning the ID and the score data for the candidate.

And I did some digging and found another bug relating to the Find Candidate action where it’s not able to find candidates, which appears to be what you’re also running into here. So I’ve added you to the list of users being impacted by this. We can’t give any estimate as to when Bullhorn’s developers will be able to get a fix in place for these issues, but we’ll be sure to drop you an email as soon as it’s fixed!

In the meantime, I’d recommend giving Troy’s suggestion of using an API Request action a try. If you’ve not used that type of action before check out our Set up an API request action guide.

If you run into any trouble with it just let us know and we’ll be happy to help out. 🙂