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Question

Can't connect WhatsApp account, I'm not receiving an OTP code

  • June 22, 2026
  • 2 replies
  • 18 views

J’essaie de connecter mon zap à mon compte whats app pour recevoir les notification sur whats app mais cela ne fonctionne pas. Je n’arrive pas à recevoir le code OTP. Et cela restreint mon compte whats app.

Comment faire? Merci

 

Moderator edit to include translation of original message:

I'm trying to connect my Zap to my WhatsApp account to receive WhatsApp notifications, but it's not working. I can't receive the OTP code, and it's restricting my WhatsApp account.

How can I fix this? Thanks.

2 replies

SamB
Community Manager
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  • Community Manager
  • June 23, 2026

Hi and welcome to the Community, ​@ingrid chea! 😁

Sorry to hear that you’re not receiving the OTP code when attempting to connect your WhatsApp account. Sometimes that’s due to the phone number format used when adding the account. When entering your number, make sure to include your country code with no spaces or dashes (for example, if you're in France it would start with +33).

If it helps, you can find the full connection steps in our How to get started with WhatsApp Notifications on Zapier guide.

Let us know how you get on!


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  • Zapier Solution Partner
  • June 25, 2026

Hi ​@ingrid chea any luck with SamB’s suggestion, or still having OTP trouble?