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Hi Zapier team,

I’m running into an issue with setting up a Zap that uses multiple paths.

Previously, I’ve been able to create Zaps with several paths (well beyond three) without a problem. In fact, I have an existing Zap where I used the same logic, and I was able to keep adding new paths as needed. (screenshot below)

Now, when I try to recreate that logic in a new Zap, I’ve added 3 paths but the option to add another one is no longer clickable. It’s greyed out and I can’t select it as a trigger anymore.

What I’ve tried so far:

  • Double-checked if there are any restrictions on the plan I’m on (I don’t recall hitting this limit before).

  • Tried starting a new Zap from scratch to see if it was just an issue with the current one.

  • Compared the steps against my older working Zap where this setup worked fine, I can still see multiple paths there.

The problem:
It seems that after adding 3 paths, the “+ Add Path” option just disappears / can’t be clicked. This wasn’t the case before.

My question:

  • Is this a recent change to how Paths work?

  • Is there a known workaround to add more than 3 paths?

  • Or is there a different way I should be structuring this Zap to replicate the same logic I’ve used in the past?

Thanks in advance. I’ve been able to do this multiple times before, so I’m hoping there’s a setting or a recent update I’ve missed.

 

Hi ​@chloemarkulic 

Help links for using Paths: https://zapier.com/apps/paths/integrations#help

 

Error handlers count as Paths.

 

Path limitations

  • Each path group can have up to 10 path branches.
  • Each Zap can have a maximum of 3 nested Path steps.
  • Zaps are limited to 100 steps, including all steps within paths.
  • You can only set up paths after adding a trigger to your Zap.
  • Deleting a Paths step deletes all path groups within that step, including nested paths.
  • Once you add a Paths step to your Zap, it must be the final step in your Zap.
    • If you add a Paths step before the last step in your Zap, any subsequent steps will automatically be shifted into “Path A” (the first path branch).
  • If a path errors, subsequent paths will still run.
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