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Hi everyone,

I’m on the $50/month Zapier Agents plan and since changing the email linked to my Zapier account, I can no longer access the Agents dashboard.

Here’s what happens:

  • I can log in to my main Zapier account without any problem
  • When I try to open Zapier Agents, I get the message “There was a problem signing in”
  • Clicking “log in to your Zapier account” just reloads the same error

I’ve already tried resetting my password, clearing cookies, and using a different browser, but the issue remains.

Could someone from the Zapier team please help me regain access? 

Thanks in advance for your help

Hey ​@Oan Lannoy,

The appropriate platform for this type of problem is to reach directly the Zapier support here- https://zapier.com/app/get-help. Hope it helps!

Hey ​@Oan Lannoy,

The appropriate platform for this type of problem is to reach directly the Zapier support here- https://zapier.com/app/get-help. Hope it helps!

Hello ​@Sparsh from Automation Jinn. Thank you for your answer. I’ve already sent two messages this way yesterday but I haven’t received an answer. 

Not sure why or how but the problem fixed itself

Thanks for letting us know ​@Oan Lannoy! 🤗 I’m so glad it resolved itself and you’re now able to use Zapier Agents again.

If it happens again, or you run into further issues please do let us know. In the meantime, happy Zapping! ⚡

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