I am trying to sync a google sheet to buffer. When a new row appears, send the video file link or carousel files etc to buffer. Zapier is reading all the data correctly, but buffer is sending errors like these:
Cannot read properties of undefined (reading 'ext') (this happens even when there is a public file with a url extension like .jpg)
Failed to create an update in Buffer RequestId: 1b80b4cd-51f3-403d-93e2-fc60ddbecbe5 Error: Runtime exited with error: signal: killed
any ideas?
+14
Hi
Help us have context by posting screenshots with how your Zap steps are configured along with the encountered error.
yes it starts with new spreadsheet row,
then it checks for the network = true to put it toward a network (in the screenshot you see IG).
then it checks a cell to see what type of post, and it uses the buffer zap for that type of post.
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We would need to see detailed screenshots with how the Zap steps are configured in EDIT mode with the fields mapped/set along with the encountered error.
this is what it is sending to buffer
Attachment
attachment
multiple_images
Channelid
channelId
657a283f1a33d19b1fb85c1f
Ig_post_type
ig_post_type
post
Image0
image0
https://freshdelmonte.com/wp-content/uploads/2022/01/banana-farm-cropped.jpeg
Image1
image1
https://freshdelmonte.com/wp-content/uploads/2022/01/banana-farm-cropped.jpeg
Image2
image2
https://freshdelmonte.com/wp-content/uploads/2022/01/banana-farm-cropped.jpeg
Image3
image3
https://freshdelmonte.com/wp-content/uploads/2022/01/banana-farm-cropped.jpeg
Method
method
schedule_draft
Organizationid
organizationId
6579fce035668fd344db64dc
Scheduled_at
scheduled_at
3/9/2024 9:30:30 AM
Updates Text
text
This would be copy
Empty fields:
Tags
Tags
empty (optional)
Image 5
Image 5
empty (optional)
Image 6
Image 6
empty (optional)
Image 7
Image 7
empty (optional)
Image 8
Image 8
empty (optional)
Image 9
Image 9
empty (optional)
Image 10
Image 10
empty (optional)
First comment
First Comment
empty (optional)
Shop grid link
Shop Grid Link
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Testing
+14
Something to check is whether these links are publicly accessible direct download links, which are needed to be used in file fields.
https://help.zapier.com/hc/en-us/articles/8496288813453
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Best way to test is in a new/different private browser to make sure.
Can you provide an example of one of the links so we can check?
+14
Another thing to check/try would be the format of the timestamp. (perhaps remove the :ss seconds)
Check the field description for guidance.
+14
Maybe there is a bug.
You can try opening a ticket with Zapier Support: https://zapier.com/app/get-help
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